What issues does Yo!Kart cover under 12-months Free Technical Support?

Answer

Yo!Kart provides 1-year free technical support for following kind of issues:

  1. Server-side scripting/programming errors/bugs
  2. Logical Bugs/Calculation related errors/bugs
  3. Connection errors/API Integration Errors

The above support isn’t available if the errors/bugs arise due to any external entity. 

For example:

  • Server or software/application or extension downgrades/upgrades
  • Edits done in the code/scripts delivered by any external entity/person/professional
  • Operating System or Browser Version Downgrades/Upgrades
  • Any other factor which is not directly related to any deficiency at the end of Yo!Kart

Yo!Kart provides multi-channel support in the form of online chat, social media, email, text messaging, and phone. Apart from these channels, YoKart has its own project management system that allows it to address client requirements and issues.

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Train Asked on June 10, 2020 in Support.
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