What issues does Yo!Kart cover under 12-months Free Technical Support?
Yo!Kart provides 1-year free technical support for following kind of issues:
- Server-side scripting/programming errors/bugs
- Logical Bugs/Calculation related errors/bugs
- Connection errors/API Integration Errors
The above support isn’t available if the errors/bugs arise due to any external entity.
- Server or software/application or extension downgrades/upgrades
- Edits done in the code/scripts delivered by any external entity/person/professional
- Operating System or Browser Version Downgrades/Upgrades
- Any other factor which is not directly related to any deficiency at the end of Yo!Kart
Yo!Kart provides multi-channel support in the form of online chat, social media, email, text messaging, and phone. Apart from these channels, YoKart has its own project management system that allows it to address client requirements and issues.